Shift learning

Market research for the Education sector

Rachel Hastings-Caplan

Research Executive

Rachel has a wealth of experience working with a variety of methodologies and project sizes. She has managed large-scale qualitative and quantitative projects, such as arranging workshops, telephone interviews and eSurveys with students and a range of professionals both nationally and internationally. She has worked with many different clients including Cambridge International Examinations, the European Society of Cardiology, University of Arts London and the Association for Project Management. She really enjoys having the opportunity to speak to people from a range of backgrounds to get a sense of how educational matters differ around the world.


Upon joining Shift learning, she quickly learnt SNAP survey design, assisting in the design and creation of complex and large-scale quantitative research projects, as well as helping transform the results into meaningful graphs and tables for final reports. She has conducted these surveys for a range of different clients, from awarding organisations to medical societies. She has proven herself to be skilled at data management, ensuring the efficiency of the team’s processes and the accuracy of our research.


Prior to joining Shift Learning, Rachel studied English Literature at the University of Manchester where she especially enjoyed conducting her own research as part of her dissertation. She also holds a Distinction for the MRS Certificate in Market and Social Research. She has always enjoyed the challenge that comes from all forms of education and believes that this is what makes working in the educational research sector so interesting.

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